Walkstools - FAQs


Can i lock the lower legs of Walkstool ?
Instructions to lock lower legs of Walkstool, models Comfort and Luxe with big rubber feet
To lock the lower legs when not using Walkstool, twist the legs so they are locked by the rubber feet being close together. To use Walkstool, do the opposite and you unlock the lower legs.


How did Walkstool get its name ?
Walkstool's name came from the fact that you can attach the Walkstool to your belt or any other strap and walk hands free. In other words, Walkstool is the stool that will walk with you. To attach walkstool to your belt simply thread the closing strap through your belt or through a belt loop and then snap the button.


Where is Walkstool made ?
The Walkstool Comfort is designed and made in Sweden. The Walkstool Basic is designed in Sweden and assembled in China.


What is Walkstool made of ?
The two primary materials used to construct Walkstools are commercial grade anodized aluminum and heavy-duty nylon mesh seat.


Why does Walkstool have such high maximum weight capacities ?...
One group of people Walkstool was originally designed for was the electricians, service technicians and skilled workers. These workers needed a light, compact and heavy-duty stool they could carry in their tool bag and use on the job site on a daily basis. The other reason Walkstool's high maximum weight capacities are so important is to insure that the owner of a Walkstool can feel confident using their Walkstool. Most folding stools have a maximum weight capacity of 100kg / 200-225 lbs. If these lower capacity stools are tested they are tested inside a building, on a flat, hard, level surface. If these stools are put into reality such as use on an uneven or soft surface the stools break. The primary reason for the low capacity stools failing is whenever any three-legged stool is used on an uneven or soft surface two of the legs are taking on more of the user's weight, because the weight is not being distributed evenly. The stool then fails, due to the stool is not built strong enough to take an uneven distribution of weight.


Who conducts the weight capacity testing for the Walkstool ?
The Walkstool's weight capacity testing is conducted by the Swedish National Testing and Research Institute.


How long guarantee do you have on Walkstool ?
Swedish legislation states that guarantee period must be minimum 12 months. We have extended it to 24 months for Walkstool.


How do I act if Walkstool brakes within 24 months from my purchase... ?
You can contact the seller and have the receipt with you and replace the Walkstool or just change a lower leg if that is the problem. Another alternative is to contact Walkstools directly via email lars@scandinavian-touch.se, tell them date of receipt, where you bought it, what is the problem, model of Walkstool, address and phone number. If we don´t have any questions to you, we will send you free of charge the spare part you need or if Walkstool is to be replaced we could perhaps ask you to contact the seller since sending Walkstool to some countries are rather expensive. If lower leg is broken it´s normally misuse and if foot is missing after being out, you can in both cases order spare parts from us.


What to do if the lower leg detaches when retracting it ?
It should not happen but if you are pulling it out very quickly it is possible. The same could apply after some years of using Walkstool due to the fact that the red plastic button can get soften after some year. In those cases there is no problem putting the lower leg back by pushing on both red buttons at the same time. It´s the same procedure as when releasing the lower leg to wash it and then putting it back. This problem will not affect the security of sitting on Walkstool but always ensure that the red lock button is in the correct position and is visible after extending the telescopic legs to obtain normal seat height.


What can I do if there is a squeak when folding out a leg ?
When we assemble Walkstool we put silicon into the legs to make it smooth and to avoid the squeak sound which is due to the pressure of the red plastic component against the aluminium. If there is any squeak it´s normally when the product is new and you can get rid of it by pushing each lower legs in and out until it disappear.


How do you mean that Walkstool is offering two sitting positions ?
The reason is that you can also sit on Walkstool without extending the telescopic legs. This gives a perfect position for professional users like electricians, installers and service technicians et c, when working in low positions from time to time. They have in general big problems with their knees and Walkstool could reduce the pressure on the knees with up to 70% compared with using knee pads (which not everyone is doing). They can also sit on Walkstool with extended legs when working in medium height instead of having one knee in the ground or bend their back. For people being out on picnic, painting fences etc in low positions, working with their motor bike or in garden, Walkstool could be perfect. Try yourself to sit in low position. After some seconds you will find the balance and notice how nice it feels.


Which Walkstool do you recommend for professional usage ?...
For anyone that is going to use the Walkstool extensively in the lower position (kneeling height) we recommend the Comfort 45/18 or Comfort 55/22.


Can I use my Walkstool as a portable step stool ?
No. It is not safe to attempt to stand on any three-legged stool.


Should I buy Swedish Comfort models or the Basic models...?
It depends how often you are using Walkstool, where you use it and how much money you want to spend. If you want the best in the world with highest quality and seat comfort, you should choose a Comfort model depending on your height and weight. If you are slim Comfort (40% bigger seat size than normal) 45/18 and 55/22 could be the best choice even if also slim people love Comfort 65/26 if they are tall (80% bigger than normal) due to seat comfort. On wet grass or out in forest Comfort are outstanding due to bigger rubber feet that minimize risk of sinking down. Basic models have the same concept with telescopic legs of aluminium and same weight. The main differences are smaller seat seat of polyester and normal plastic feet. At the same time is app half the price which means that many people prefer to buy two Walkstool Basic instead of one Swedish model. If you don´t want to spend the money the Swedish models cost but want the concept with telescopic function and bigger seat size (20% bigger) than normal 3-legged stools and good quality, then Walkstool Basic is a perfect choice.